Delivery Policy

Delivery Information

Our boxes are handmade to order with the utmost care and attention to detail. As such, please allow a short lead time for crafting and dispatch.

Processing Time

Each item is carefully made by hand. Orders are typically processed and dispatched within 4-6 weeks. If your order is likely to take longer, we will contact you directly to let you know.

Delivery Methods

We use trusted courier services to ensure your order arrives safely and in good condition. All parcels are sent via tracked delivery. Once your item has been dispatched, you will receive a tracking number.

Delivery Times

Estimated delivery times from the date of dispatch:

• UK Mainland: 5 working days, but in most cases we aim for around 2 days.

Delivery Charges

Delivery charges are calculated at checkout based on your location and the size of the item(s) ordered. If you have any questions before placing an order, please don’t hesitate to contact us.

Customs & Import Duties

For international orders, please note that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Delivery Issues

If you experience any issues with your delivery, such as delays or a damaged parcel, please contact us as soon as possible. We will do our best to resolve the situation promptly.

Thank you for supporting Fine Handmade Boxes. Your patience is appreciated as we carefully handcraft each item.