Privacy Policy

Our Privacy Policy

Last updated: April 2025

At Fine Handmade Boxes, we are committed to protecting your privacy. This policy outlines how we collect, use, and store your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following information:

• Your name and contact details (email address, phone number, postal address)
• Order and payment information
• Any communication you send to us (via email, forms, or live chat)
• Website usage data through cookies (see section 5)

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Respond to your enquiries and provide customer support
• Send updates about your order
• Improve our website and services
• If opted-in, send occasional newsletters or product updates

3. How We Store and Protect Your Data

Your information is securely stored and only accessible to authorised personnel. We do not sell or share your data with third parties for marketing purposes. Payment information is processed securely via trusted third-party payment providers (e.g. Stripe, PayPal).

4. Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request corrections or updates to your data
• Ask us to delete your data, where applicable
• Withdraw consent to receive marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

5. Cookies

We use cookies to improve your browsing experience and understand how visitors use our site. You can manage your cookie preferences via your browser settings.

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Fine Handmade Boxes
Cheadle Hulme, South Manchester, UK
Email: [email protected]